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Enriching Business Performance

Street Address: 7951 E. Maplewood Ave., Suite 225 Greenwood Village, CO 80111	Phone: Main Line: Fax:	888.275.3227 303.721.3200 303.721.3202

Mailing Address: PO Box 5130 Denver, CO 80217-5130	Questions or Comments: Information@fccservices.com

Office of the President

Roger L. Shaffer
President and CEO
303.721.3271

Gary R. Dillinger
Executive Vice President, Chief Operating Officer and General Counsel
303.721.3268

Sherry Fogleman
Executive Assistant
303.721.3237

Human Resources

Linda M. Murphy, PHR
Human Resources Manager
303.721.3207

Reputation Management

Leigh Picchetti Vice President, National Public Relations 303.721.3281	Christina Bowen Director, National Contributions 303.721.3267	Margaret Fogarty Director, National Communications 303.721.3248
Stacey Trujillo Administrative Coordinator 303.721.3280

Organizational Effectiveness Consulting

	William (Bill) Clover, PhD Senior Vice President - Organizational Effectiveness Consulting 303.721.3285
Governance
Cynthia L. Knutson Vice President – Organizational Effectiveness Consulting 303.721.3277	Nyree Amedee Administrative Coordinator 303.721.3248
Change Management
Jay R. Lux Director – Organizational Effectiveness Consulting 651.982.4568
Leadership Development
Devon Brown, PhD Director of Leadership Development 303.721.3270	Maureen McKee Program Administrative Manager Associate Leadership Facilitator 303.721.3279
Audit Services
Gary Trumpp Vice President – Enterprise Risk Management and Audit Services 303.721.3206	Denny McLain, CIA, CCSA Senior Audit Manager 303.721.3290	Ron Dolinsek Senior Audit Manager 916.624.4741
David Quinn Senior Audit Manager 303.883.7857	Steven King Programmer/Analyst 303.721.3238
Other
Bill Wilson Senior Market Analyst and Consultant 502.244.7286	Pamela K. Heroux Meeting Planning Manager 303.721.3275	Julie Hide Associate Meeting Planner/Administrative Coordinator 303.721.3240
Pat Reid Project Coordinator/Meeting Planner 303.721.3215

Recruiting & Selection

Bob Broeckelman
Vice President – Recruiting & Selection Service
316.266.5534

Daryl Nikkel
Director – Recruiting & Selection
316.266.5568

Beth Oliphant
Recruitment Specialist
316.266.5573

Earlene Atkins
Administrative Assistant
316.266.5461

Risk Management and Insurance

	Larry Lawson, CPCU, CFA Senior Vice President – Risk Management and Insurance Services 303.721.3283
Risk Management Programs
Bill Rush, CPCU, ARM, ARe, AIC, AIM Director of Risk Management and Insurance Services 303.721.3265	Gloria Brosius, AIS Director, Risk Management and Insurance Programs 303.721.3210	Carol Fischer Insurance Program Administrator 303.721.3211
Laura Jussel Insurance Program Coordinator 303.721.3213	Stacy Ross Senior Accountant 303.721.3282	Maryla Sikora Insurance Program Manager 303.721.3225
Risk Management Claims and Loss Prevention
Debbie Dettmer, CPCU Director, Risk Management and Insurance Operations 303.721.3266	Stacey Basler Claims Examiner II 303.721.3254	Jennifer Carmical Claims Examiner I 303.721.3252
Jessica Jones Claims Administrator 303.721.3252	Mary Medina Claims Administrator 303.721.3209	Teresa Rhoads, ARM, AIC Claims Examiner III 303.721.3253
DeWayne Walker Supervising Examiner 303.721.3263	Ray Wilber Supervising Examiner 303.721.3234

Marketing

Pat McFarland
Director of Marketing and National Discount Programs
303.721.3236

Brianna L. Pade
Administrative Coordinator, Marketing/NDP/RMIS/SPC
303.721.3247

Information Technology

Lolita Hayes
Manager – Information Technology
303.721.3294

Special Projects

	Jane-Ann Bath Director of Operations 303.721.3228
Denise Pade Project Support Specialist 303.721.3229	Linda White Marketing and Programs Administrator/Webmaster 303.721.3226

Accounting

	William Sparks Controller/Treasurer 303.721.3221
Sophia Banks Staff Accountant 303.721.3261	Jean Bailey Accounts Receivable Clerk 303.721.3260	Heather Breiting Accounting Manager 303.721.3212