October 14-16, 2020
In light of the ongoing coronavirus (COVID-19) situation, which we are monitoring daily, we wanted to reach out regarding the upcoming Farm Credit Sales Leaders Conference. At this time, the event will be taking place as planned. We will continue to assess the situation in partnership with local and national public health and travel authorities.
Our decisions are informed by and rely heavily on the guidance provided by the US Centers for Disease Control and Prevention (CDC). You can link directly to their site with information regarding the virus at www.cdc.gov/coronavirus/2019-ncov/index.html.
Your health and welfare are our top concern. We are taking precautions to ensure the health of all event participants. We urge attendees to follow the latest guidance from the CDC, which includes steps to prevent the spread of the virus. Everyday prevention measures include frequent hand washing, staying home when sick and covering coughs and sneezes.
We have been in touch with the event locations to discuss their facility hygiene and health policies. We are being advised by the hotels they are taking precautionary measures in order to protect guests and their staff and prevent the spread of infection. These measures include: More frequent cleaning and sanitizing of guest rooms, hotel facilities and public areas. Reminders to staff to practice strict hygiene habits at all times. Staff is being reminded to stay home if they are not feeling well and to seek medical attention immediately if they believe they have symptoms suggestive of respiratory illness.
With the safety of our customers, partners and employees as our number one priority, we will remain vigilant in our monitoring of the latest coronavirus developments from the CDC and local public health authorities.
You can find regular updates regarding the event on the event site at www.fccservices.com/conferences/sales-leaders-conference and on our digital media channels, which are listed below.
11 a.m. to 5:30 p.m.
1:50 p.m. to 2 p.m.
Conference Welcome, Speaker to be Announced
2 p.m. to 3:15 p.m.
3:15 p.m. to 3:45 p.m.
3:45 p.m. to 5 p.m.
Breakout Sessions #1
#1C: Customer Experiences: Why Do You Need So Much Information From Me? How To Turn This Challenge Into a Relationship Positive,
Moderator: Carrie Bomgardner, Marketing Manger, AgChoice Farm Credit
Panelists: Stephen Childs, SVP, Chief Experience Officer, Farm Credit Mid-America; Mary Henry, VP Corporate Lending, MidAtlantic Farm Credit; Robert Mills, Owner, Briar View Farm
5:30 p.m. to 8:30 p.m.
Offsite Reception Event
7 a.m. to 9 a.m.
7 a.m. to 8 a.m.
8 a.m. to 9:30 a.m.
General Session #2: Leadership Isn't For Cowards: How to Lead Courageously in a Turbulent Age, Mike Staver, Author
9:30 a.m. to 9:45 a.m.
9:45 a.m. to 10:45 a.m.
Breakout Sessions #2
#2B: Sales Strategies & Tactics: What Does the Future Look Like for Farm Credit, Rob Dongoski, Partner, Agribusiness Leader Ernst & Young
10:45 a.m. to 11:00 a.m.
11:00 a.m. to 12:15 p.m.
Breakout Sessions #3
#3A: Coaching, Motivating & Mentoring: Communication Skills for Leaders: How to Have Those Hard Conversations, Bethany Rosebrock, Capital Farm Credit
#3B: Sales Strategies & Tactics: Sales Enablement, Speaker to be Announced
#3C: Customer Experiences: Process Improvements: What Have Associations Put in Place to Close Loans Quicker, Garrett Anderson, CPA, Credit Manager, GreenStone Financial; Kent Brookins, Enterprise Risk Analyst, Farm Credit Mid-America; Julie Bruggeman, Manager Business Process, Compeer Financial
12:15 p.m. to 1:30 p.m.
1:30 p.m. to 2:45 p.m.
2:45 p.m. to 3 p.m.
3 p.m. to 4:15 p.m.
Breakout Sessions #4
Facilitators: Chris Guck, Senior VP-Producer Marketing, AgCountry; Matt Rittenour, Regional Lending Manger, MidAtlantic Farm Credit
Panelists: Jennifer Boerema, Director, Financial Services, West Monroe Partners; Leland Fredman, SVP Business Transformation, AgCountry Farm Credit Services; Jenny Kreisher, Director of Communications & Creative Services, MidAtlantic Farm Credit
4:15 p.m. to 5:30 p.m.
7 a.m. to 8 a.m.
7 a.m. to 9 a.m.
8 a.m. to 9:15 a.m.
General Session #4: Leading Through Change: Strive to Thrive, Speaker to be Announced
9:15 a.m. to 9:30 a.m.
9:30 a.m. to 10:45 a.m.
Breakout Sessions #5
#5A: Coaching, Motivating & Mentoring: How to Earn the Right to Coach to What Matters, Speaker to be Announced
#5B: Sales Strategies & Tactics: Digital Innovations to Watch for in Lending, Leland Fredman, SVP Business Transformation, AgCountry Farm Credit Services; Chase Hafner, Chief Disruption Officer, American Ag Credit; Derek Hendricksen, VP Application Development Delivery, Farm Credit Services of America
#5C: Customer Experiences: CX Will Become A Core Competency For Competitive Firms, Stephen Childs, SVP, Chief Experience Officer, Farm Credit Mid-America
10:45 a.m. to 11 a.m.
11 a.m. to Noon
General Session #5: How Passion In Your Work & Life Can Turn The Ordinary Into The Extraordinary, Mark Sanborn