Crucial Conversations

Tools for talking when the stakes are high

Crucial Conversations

WHY:
When you’re not getting the results you’re looking for, at work or at home, it’s likely due to a crucial conversation you’re not holding or not holding well. Whether it’s a problem with poor quality, declining customer satisfaction, or a strained relationship – if you can’t talk honestly – you can expect poor results.

Decades of research reveals that top performers are masters of dialogue. In crucial moments, they speak up, surface the best ideas, and make it safe for others to do the same—no matter how risky or unpopular their views.

The good news is these skills are replicable and learnable. In the Crucial Conversations® Workshop you’ll learn to communicate when stakes are high, opinions vary, and emotions run strong.

Learn to speak up honestly and respectfully. Learn the skills of dialogue that help you get unstuck, improve relationships and get results.

WHO:
For team members at all levels who want to build skills and confidence to have tough conversations.

HOW:
Our Crucial Conversations® Virtual Programs are designed to reach the modern learner with bite-sized learning modules, social learning and ease of access.

The live virtual sessions are led by a certified facilitator using a platform that duplicates the in-classroom experience. learners will participate in discussions, view videos, and practice critical skills in small groups.


Agenda (each session is 2 hours long)

Session 1: Get Unstuck

Session 2: Master My Stories

Session 3: STATE My Path

Session 4: Make it Safe I

Session 5: Make it Safe II & Move to Action


Participant Materials

Let’s talk about bringing Crucial Conversations® to your organization. Please contact info@fccservices.com.

Download Crucial Conversations Information
 

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